Refunds Policy
1. Eligibility for Refunds
- tems must be returned in original condition, unused, and in original packaging.
- Refund requests must be made within 30 days of purchase .
2. Non-Refundable Items
List items not eligible for refunds, e.g., personalized products, gift cards, or opened items.
3. How to Request a Refund
- Contact our customer service at [email address] or [phone number].
- Provide your order number and reason for the return/refund.
4. Refund Process
- After receiving and inspecting the returned items, we will process the refund.
- Refunds are issued to the original payment method and may take 5-7 business days to reflect in your account.
5.Return Shipping
- Specify if the customer is responsible for return shipping costs or if prepaid labels are provided.
- Example: “Customers are responsible for return shipping costs unless the item was damaged or incorrect.”
6. Exchanges
- Mention if exchanges are allowed and how they are processed.
7. Contact Us for Assistance:
- Encourage customers to reach out for help if they have any concerns.
- Include links to a Contact Us page or a live chat option if available.