Sales tax & VAT
Sales Tax and VAT Overview
Sales Tax
1. How Sales Tax is Applied
United States (Domestic Sales): In the United States, sales tax is determined by state and local laws. Each state has its own sales tax rate, and some states also impose local sales taxes based on the county or city. If you live in a state that requires sales tax to be charged on goods purchased online, the applicable rate will be calculated at checkout based on your shipping address.
International Sales (Outside the United States): For customers outside the United States, we will calculate and apply sales tax based on your local tax laws, as required. Customers in some countries will see taxes applied based on their country’s rules regarding international purchases.
2. Sales Tax Exemptions
Certain organizations, such as schools, universities, government entities, or non-profit organizations, may be exempt from sales tax. If you believe you are eligible for a tax exemption, please provide the necessary documentation (e.g., exemption certificates) before completing your order. We will review your request and apply the exemption if applicable.
Important Note: Exemptions vary depending on the state or region, so please check the requirements for your location.
3. Value Added Tax (VAT)
4. How VAT is Applied
European Union (EU) and International Sales: If your shipping address is in an EU member country or other countries that charge VAT, the applicable VAT rate will be added to your order at checkout. The VAT rate varies from country to country, and in some regions, the VAT is included in the listed price of the product, while in others, it is added at checkout.
VAT-Inclusive Pricing: For customers in countries where VAT is applicable, prices on our website are often displayed as VAT-inclusive. This means that the prices you see include the VAT amount applicable to your location. When you checkout, the final price may be adjusted depending on your local VAT rate and whether any exemptions apply.
5. How to Calculate Sales Tax and VAT on Your Order
At checkout, we will automatically calculate the correct sales tax or VAT based on your shipping address and applicable tax rates. Here’s how it works:
- U.S. Orders (Sales Tax):
When you enter your shipping address, the system will calculate the appropriate sales tax based on the tax laws in your state and local jurisdiction. The applicable rate will be displayed on the checkout page before you complete your purchase. - International Orders (VAT):
For orders shipped to countries that require VAT, the VAT rate for your specific country will be applied. The VAT will either be included in the product price or added during checkout, depending on the rules for your country.
- For EU countries, the VAT will be added at checkout, and the displayed price will reflect the appropriate VAT rate for your country.
- For countries outside the EU, VAT may be calculated separately at checkout, and you may also be responsible for paying VAT to customs upon arrival (depending on the local regulations).
6. How to Handle Sales Tax and VAT Issues
If you believe there has been an error in the application of sales tax or VAT to your order, or if you have any questions about tax rates, exemptions, or VAT refund policies, please contact our customer service team. We are happy to help clarify any concerns and assist you in ensuring your order is correctly taxed according to the applicable laws.
If you are eligible for VAT or sales tax refunds due to your location or status (e.g., a tax-exempt organization), we will assist you in processing the necessary documentation and ensuring that you receive the appropriate refund or adjustment.